What is eligible for return?

Modified on Fri, 26 Jan at 3:04 PM

"ALL products are eligible for return under our 30 Day Return & Exchange Policy.


In case you receive a product with a manufacturing defect, please raise a return request within 30 days of delivery.


However, if you receive an incorrect/damaged/different product or one with missing accessories, please raise a return request within 48 hours of delivery.


In case you receive a product with a missing, incorrect, or faulty accessory, you will be given a replacement accessory instead of the entire product.


Please make sure that the product is in the original packaging with all the accessories it came with. You may be asked to share images of the product and the packaging received for us to determine the damage or defect prior to approving the return request.


The free replacement will be shipped only once the original order has been returned.


A replacement will be issued only if:

It is found to be defective

It is determined that the product was not damaged while in your possession

The product received from you is not different from the one sent out to you

The product is returned in the condition you have received it in (with the brand’s/manufacturer's box, MRP tag intact, user manual, and all the accessories therein)


Ineligible Products:

If you receive an incorrect/damaged/different product and bring it to our notice beyond 48 hours of delivery

Products that have been mishandled and therefore damaged."


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