"All products on Totem India are eligible for Easy Exchange within 30 days of delivery. We want to make sure that you end up with a product that you 100% love.
An exchange will be allowed only if the product is returned in brand-new condition (with the brand’s/manufacturer's box, MRP tag intact, user manual, and all the accessories therein).
You will receive full Store Credit in your Totem India account so that you may choose another product from our website that would be more suited to your needs.
Please note, this exchange option is available only once. The second time, if you purchase a product from our website using the store credit, you won’t be able to return it unless it has a manufacturing defect.
Ineligible Products:
Customized products ordered from Totem India (Design Your Own Bottle)."
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