I placed an order. Why have I not received any Points?

Modified on Fri, 26 Jan at 3:04 PM

"You also need to sign up for a Totem Account to receive points that you can redeem for future purchases.


Once you place an order, it takes 30 days to credit the points.


Any returned, canceled, or discounted orders where loyalty points were not used are ineligible to receive any points."

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article