My tracking is stuck/not updating?

Modified on Fri, 26 Jan at 5:48 PM

"If you received your tracking number, we can confirm your order had already been shipped out! It is shipped from Bangalore via express shipping from our Bangalore warehouse. This process usually takes 1 - 2 days.


If the tracking number does not provide the latest update, here are the most likely reasons:


Your parcel is on the way to the destination; however, the courier company has not yet scanned the parcel properly, so the latest status is not showing on the tracking website. Please allow a few hours for the Courier Company to update the latest information. You may want to contact us with your tracking number for more details.


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