The estimated shipping time has passed / my parcel is very slow, what should I do?

Modified on Fri, 26 Jan at 5:48 PM

"Usually, the delivery couriers will try their best to meet the estimated shipping time, but unexpected events do happen from time to time. There is a possibility that your order may have been misrouted or re-routed to a different location or that the shipping address was smudged/ripped during the process.


Please check back after a few days and see if there are any updates. If there are none, please get in touch with us.


Note that the estimated time-frame of all shipping methods is NOT guaranteed and can always be subjected to delays at any time. If you are still unable to locate your order, please feel free to contact us for further assistance. Should there be an issue, we can open an investigation and assist you further with your delivery issue."


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