What is the meaning of 1-Year Manufacturer's Warranty?

Modified on Fri, 26 Jan 2024 at 03:04 PM

"Totem warrants these products against defects in materials and workmanship under normal use for a period of TWO (1) YEARS, as applicable, from the date of receipt of the product by the original end-user consumer. This warranty does not apply to normal wear and tear, damages caused by operating the product outside of its intended use, or loss.


If a valid claim is made during the applicable period, Totem, at its option, will either:


Replace the product.

or

Exchange the product with a product that is of equal value.

This 1-Year Manufacturer’s Warranty does not cover any problem that is caused by:

Drops.

Normal daily wear and tear.

Misuse and/or mishandling of the product.

To obtain this warranty service, please contact us with valid proof of purchase and two (2) photos to determine the problem and the most appropriate solution for you.


A replacement product assumes the remaining warranty of the original product or ninety (90) days from the date of replacement, whichever is greater.


To make a warranty claim for a product purchased from Amazon.in or Flipkart.com, the Purchaser must register the product at Totem.com.


Totem does not warrant and is not responsible for the repair or replacement of any smartphone, accessories, or other devices made by anyone other than Totem."


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